SMS Terms of Service

Program Description

Family Automotive Service Center sends SMS text messages to customers and opted-in prospects for communication related to our used car dealership services.

Types of Messages You May Receive

• Appointment reminders and confirmations for test drives and service visits
• Vehicle inquiry follow-ups and availability updates
• Financing application status updates and documentation requests
• Service, maintenance, and recall notifications
• Post-sale support and customer service messages
• Promotional offers, sales events, and inventory alerts (marketing opt-in only)

Message Frequency

Message frequency varies based on your interactions with us and the services you engage.

Message and Data Rates

Message and data rates may apply based on your mobile carrier plan. Family Automotive Service Center is not responsible for any charges incurred from your mobile carrier.

Opt-Out Instructions

You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After sending STOP, you will receive a confirmation message and will no longer receive SMS messages from us. If you wish to opt back in, you can do so by contacting us directly or submitting a new opt-in request.

Help

For assistance, reply HELP to any SMS message or visit our website at https://www.familyautopj.com/. You may also contact us at 1575 Route 112, Port Jefferson Station, NY 11776.

Privacy

SMS consent and mobile phone opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes. For full details on how we handle your information, please see our Privacy Policy at https://www.familyautopj.com/privacy-policy/.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to the terms and conditions of your mobile carrier.

Changes to Terms

We reserve the right to modify these SMS Terms & Conditions at any time. Changes will be posted on this page with a revised “Last Updated” date.

Contact

Family Automotive Service Center 1575 Route 112 Port Jefferson Station, NY 11776 Website: https://www.familyautopj.com/